YOUR STAY WITH 7 DESTINATIONS
Well prepared for your stay.
Here you will find guidance on choosing your apartment, planning your arrival and contacting us about your reservation.
Booking and arrival
How do I find a suitable apartment?
Select your travel dates and number of guests in the apartment overview. Compare the photos, capacity, layout and amenities of the individual accommodation. The filters help narrow down the selection.
What price and conditions apply?
Check the total price for your selected dates and guests and the applicable fees, payment and cancellation conditions before completing a booking. An indicative nightly price is not a binding total quote.
When is my reservation confirmed?
A search or a click on a booking button does not confirm a reservation. Please refer to the booking confirmation you receive and contact us if the status is unclear. Avoid submitting the same booking repeatedly.
How does check-in work?
The applicable check-in and check-out times and access details depend on your apartment and booking. Please follow your booking documents. For accommodation with a smart lock, use the access instructions provided for your stay.
Can I change or cancel my booking?
The conditions of your reservation and booking channel apply. Include your booking reference when contacting us. A change or cancellation request does not itself confirm a change or refund.
What if I cannot load search results?
Try a different date range or return to the full apartment overview. If results still fail to load, contact us with your preferred location, dates and number of guests. We will clarify the available options.